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Return Policy
SKU: E-returns
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To return an item, you must first Contact Us at for an authorization, before sending any item back. Otherwise return may not be accepted and credit cannot be issued.

Every product comes with our guarantee. If upon initial inspection, product is damaged, defective, or incorrect in any way, you may return item within 7 days of receiving the order, for a replacement. Return Shipping will be at our expense.

Please contact us first, for authorization -

If you wish to Return an item for your own reasons, you are responsible for the return shipping cost.
(shipping, in either direction, is your responsibility).  Please contact us first -


*Store Credit will be issued for the amount paid for returned item/s only, not original shipping.

*All Returned Items must be in original packaging and wrappings.

*All original paperwork must be returned, if any was sent with that item.

*Returns must be made within 7 days of delivery to you. There will be NO exchanges or store credit made after 7 days of you receiving the item/s, no matter what the reason.

*DO NOT Return anything until you have contacted '' first.

*A 15% Restocking Fee will be charged, if the returned item does not meet these conditions.

Return to:
Dolls by Sandie
Sandie Unger
2015 Reading Blvd.
West Lawn, PA 19609

 If you have any questions, we are here to help you.
Thanks, Sandie


Add Your Review
Reviewer: Nancy Rimbey
11/04/2010 03:01pm
`I just wish I had read this before I ordered such an expensive item. It may be fair but you should write better descriptions of the product so inexperienced doll makers know just what they are getting.

Hi Nancy, This Analisa Kit was clearly marked in the description, what was included with it. I am not sure how I could have made it any better. But, I am here and willing to add any info that you think is needed to better know the product.
Thanks Sandie

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Dolls by Sandie
Sandie Unger
2015 Reading Blvd.
West Lawn, PA 19609
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