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Feedback From Our Customers
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Overview

Sandie - Before the year ends I just wanted to wish you and your family a terrific happy and healthy 2017. You are very much appreciated.  I wanted to say thank you to you and your daughter and anyone behind the scenes that helps you to provide us such a wonderful shopping experience and service year round. Much continued success and happiness to all of you!! 
Warm regards and wishes,
Barb
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I was so excited to get my doll kit to make it as a Christmas gift for my daughter. It was my first time reborning and I couldn't have done it without you guys!  The Reborners Package with kit and instruction manual were perfect and it was great working with you. 
Thank you so much!
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I SO ,SO, appreciate how very fast you guys are at getting my orders out !!  You guys are always wonderful to work with.  I think, seriously, that you guys have the BEST service of any doll site I have ever ordered from.  You have become my favorite site to order stuff from.  SO I just want to say Thank you.
    Great health and Blessings....... Cassie
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Thank you Sandie.. I really appreciate that!
You have 'officially' become my FIRST 'go to' Web Site when searching for the latest release Doll Kits!
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Thank you so much Lisa - I try not to drive you guys crazy placing small orders back to back but two custom orders arrived separately...-thank you again! I'll say it over and over again, you guys are really amazing with everything you do - it's truly a blessing and a rarity!   Barb
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Sandy just wanted to let you know how very much i love shopping with you. Your prices are great and your selection is fantastic. And your customer service is the best!!!!    I always feel like a kid in a candy shop waiting for your package to come.
Look forward to doing business with you again !!!!!   Donna
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Dear Sandie,
This note is long overdue! Thank you for keeping us updated regarding Chloe (kit) by Natali Blick, for your awesome communication, and for the fast shipping! It's your untiring dedication to this community that has kept me returning to you and your online store for all these years. 
Sincerely,
Catherine
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Hi Sandie and company,
I just wanted to take a moment to tell you how much I appreciate your awesome customer service. I order from you frequently and I am always glad that I did.
 You have a great selection of items at affordable prices ~ a dollmakers dream!
 Thank you,
 Julie
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Hi Sandie -
 Thank you so much :) Your customer service is EXCELLENT and I appreciate such fast shipping. It has been awhile since I ordered from you but now that I am back to reborning on a full-time basis you will hear a lot more from me :)
Thanks so much,     Tara
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Thanks Sandie, You are the only dealer who takes the time to personally thank each person who buys from you. It is so refresing to receive this personal attention and know my business is appreciated.
Lisa
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I picked up my order today and I just want to let you know that everything is perfect. The items were very well packed and in excellent shape. The eyes are absolutely beautiful and totally realistic and are just what I was hoping for. Also the mohair is excellent and just the right color. The tiny brushes will be great for doing eyebrows. Thank you so much for all the good stuff!
Sincerely,
Elizabeth
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You are the BEST, Sandie!!  And a good morning to you too :-)  The needles are always a necessity and I so appreciate it.  Your customer service always so superb!! 
Much appreciated,
Elizabeth
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Hi Sandie,
Just wanted to say thank you for the credit to my account for the savings in shipping costs.  Not many people in business would pass that savings along to the customer and I just wanted to let you know that it is truly appreciated.  I recieved my order quickly and all was perfect.  I am excited to get started.
Thanks again,
Deborah
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THANK YOU !!  You guys really are my favorite people to deal with.  Your customer service is better than any out there.  Not just on this, as I have told you guys this before , it's just because you guys actually care about the customers.:)  Big smiles to you guys !!!   Cassie
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Hi Sandie,
  Thank you so much for getting the package out today. I love ordering from you because I get the packages in 1 or 2 days, which is so helpful seeing is I never seem to have what I need. And I love that you never miss lead people on your products. I am actually working on a doll I ordered off of ebay and it wasnt at all what there description said and wasnt the same doll in there photos so I returned it and have ordered the one from you now. Its just so much easier purchasing things from you. Thanks again. Tricia
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-Wow Sandie that is so amazing!!!  
I was just getting ready to fly out the door to work then checked my emails one last time, saw that my order has been shipped!
 Thank you SO much!
I will let my friends know about your great & fast customer service :)
always a pleasure ~ hugs  Nancy
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THANKS!!!
I just wanted to say thank you for the free baby hat included in my last order.  What a nice thing to do!  Also, I greatly appreciate. Your service is wonderful and is not forgotten any time I need to order supplies.  Again, thank you for caring for your customers needs.
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Hi Sandie,  Thank you, you are one of my favorite dealers, you are realy so nice and so fair..
Hugs, Gudrun
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i just had to come say what awesome customer service you all have. granted ive not been in the reborn world for that long, but i have ordered from a few different places, usually by word of mouth....but i have to say out of the ones i have shopped with, you by far have the most to choose from, lay away available, you ship faster than any, and if there are ever any issues, you are on top of them to fix. good customer service is hard to come by these days it seems, and i felt all that are involved wtih dolls by sandie deserved a HUGE pat on the back. keep up the A++ work.
many many thanks
barb
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I took a class at DEDS and she highly recommended your brushes!!
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Thanks again. Just another example of why I wouldn't order my supplies from anywhere else. Nobody else has ever given me such amazing customer service and been so kind :) I tell everyone where I get my supplies and would recommend any reborn artist to order through only you :)
Have a wonderful day!   Hollie
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Hi, I just wanted to thank you for having the glass eyes for the reborns on your website for purchasing...I bought a pair of brown ones & I just love how they look on my reborn... he is definitely a keeper now & I can't wait to get him rooted hair, thank you again so much. Joy
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You are so welcome Lisa, you really are my favorite and the first place I look when I need supplies.
 You have a great day too,
 Julie
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Thank you Sandie for the update.  You have always been so wonderful with your customer care. 
I wish all suppliers could only be so good.  :)
Have a great afternoon.  Gina
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Thank you very much!  I truly appreciate it and I look forward to purchasing more of your wonderful products.
 I absolutely love the kits and the great deals you offer😊
Best regards,   Haydee
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Your high level of customer service is much appreciated! 
Cher
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awesome job
 I just wanted to tell you that I appreciate the way you do business, there are a lot of doll suppliers out there who are not nice to work with. To them It is just getting your money and that is all. I think people should be told when they do a good job. I have gotten things from you and it has always been a pleasure to work with you. Things are sent to me timely and in good condition and I think your prices are fair and you should be proud of your self and your business. We always let people know when we are not satisfied so I think we should let them know when they  are doing a good job as you are. Thank you for your web and your kindness in getting supplies that are worthy of your site and good things not a lot of junk. Thanks again and I hope you have continue success in your business. I will be a returning customer always. 
Elizabeth
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Thank you for the quick response, I have heard many good reviews of your company.
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Sandie, I just wanted to thank you for the free doll eyes, that was so very sweet of you and this is why we keep coming back to you.. because you have great customer service and are soooo sweet! We recently (regrettably) ordered some lashes from another place.. we placed that order on the 17th and still haven't received it. I have messaged the people, in which they did say that they had just mailed it out on the 28th! ... We are waiting on these lashes for Christmas order dolls! ... the only reason that I ordered from this other place is that they are the clear thread lashes, which I really like.  Is there any way that you would have access to the clear thread lashes.. if so we will order from you on those only... as you undoubtedly provide the best service out there. If you can't we understand, but would rather order from you than anyone and of course will keep coming back to for all else.. lol.. Thank you sandie.. we apprecite you so much and hope you have a wonderful Christmas!!  Lori and Doug
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Sandie ( and/or staff or employees )
Thank you so much for remembering the hat! I have to say that you are the best for getting the order correct. I order a lot from many places and you are the best at getting it right. Some places consistantly send the wrong thing...or the wrong size body, etc. so cudos! and Thank you!!!
Hugs,  Betty
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I love your web site as there is so much to see, and lots of great bargains.  Thank you so much for being there for us.

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Thank you ladies!!! Hope your holidays are wonderful, beautiful and healthy! I certainly want to say thank you for all the hard work you do year round in providing us such wonderful items at an already amazing price and just about THE best customer service I have ever experienced! Thank you so much! Barbara
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Hi Sandy,
  It is so nice to have a personal email from you.  Very refreshing to the other suppliers who are more "mechanical" in their order processing and responses.  (:   Personal touch can go a long way, as I am sure you know.
Thanks so much, and let me know when my kit arrives!
Have a fantastic day,
Donna
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Hi Sandie,
I’ve just received my latest order and I want to thank you for always, always shipping so quickly. I can depend on and that is special.
Also for the unexpected extra pair of eyes and paci’s. Totally a surprise and I thank you very much for your kindness.
My Best to You All,
Linda
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Hi Sandie
Just wanted to say that I started using the Baby Strokes brushes on my kit.  Absolutely love them!
Mim
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Thank you so much! You are a great gal and really care about your customers!
You have totally exceeded my expectations!
Hugs and blessings,  Yvonne
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Sandie,
Thank you so much. The paint has already arrived. I was so excited when I found your store. Your pricing and service cannot be beat! I get paid on Wednesday. I'm sure to be ordering more soon!
Thanks again,  Lynette
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Hello Sandie,
I received my order today!  I get things faster from you than I do from things in California!
Thank you so much for the excellent service!  I sure appreciate it.  Cynthia
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Hi Sandie, I just recieved my order ,and my WONDERFUL GIFT OF PINK STROKE BRUSHES. I SO LOVE THEM!! I am painting with them later today. Thank you so much you had made my day!  I just love being able to order and do layaways from you,We all love you Sandie!  Have a blessed day. hugs, Kathy
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Hi Sandie, You are of a dying breed, as others that I USED to shop with, charge a high fee for shipping and if it ships cheaper, they just keep the extra amount.  I am like you and if a customer is overcharged, I refund the difference or add extra to their package.  Like you said, it's not mine to keep. 8~}  I appreciate so much the extra.
Thanks so much.  So many wouldn't have done anything and would have just kept the extra money.  
Thanks for going the extra mile.
Have a GREAT day,  Gina
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Hi, Sandie.
 I received my package! Oh my gosh, you didn`t need to spoil me like that!!!! Oh, those sweet little socks! And that darling little barett! Awwww, that was adorable!!! And I think you put more money into this sale than you got out of it, didn`t you? That wasn`t necessary but thank you very much!!!!! I really appreciate it. I`ll be back again, not because I  expect to be "spoiled" again but because you`re a very nice person to do business with. Thanks again, Sandie.
Linda
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Hi Sandie, I just recieved my order ,and my WONDERFUL PINK STROKE BRUSHES. I SO LOVE THEM!! I am painting with them later today. Thank you so much you had made my day!  I just love being able to order and do layaways from you,
We all love you Sandie!  Have a blessed day. hugs, Kathy
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Thank you Sandie, I know you always do your best to look after us and I understand that shipping isn't cheap at the best of times. So thank you once again for all your wonderful help.
Hugs, Elizabeth
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We have been doing business together for a few years now, and I keep coming back. That is a good sign of how I feel about your integrity and good business sense. Your a good, honest person which means everything to me. 
Respects,  Teresa
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You are the only company I know of that sends a special note just from you when I order.  It is a very special touch and makes the customer feel really special.  I know its probably a pain at times, but don’t stop it.  Its very GOOD.
Thank you!!
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Thank you!  BTW, Your site was recommended by someone on utube, which is how I discovered you.  I love your store and your prices are great, so I am sure you will be hearing from me again!  Kimber
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I just wanted to reach out and thank you for always promptly shipping my orders ... I know it's not easy running a business , and you are always so quick to ship out .. thank you so much again 
Misty ❤
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Hi Sandie,
I just wanted to let you know that I got my order.  Everything was lovely!  Thank you for the extra lashes, and for shipping so fast.  You have great customer service!  I will be back.  :)
Thanks!  Andrea
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Thank you so much, Sandie and Team!!!  I always go to you first whenever I need reborning supplies and you have never disappointed me...your service is always first rate and you always provide the little personal touches that mean so much.
 I hope you all have a wonderful day!
 Diane
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I have to admit that since I found you, I rarely shop anywhere else.  I love your shop and your service.  
Thanks for everything!  Judy

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I am totally amazed at your customer service, Your fast replies. And of course, the low prices of your products.
Keep up the excellant work. God Bless, Judy
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You are the best!!!!! Love you have all the preorder kits before anyone else. I had a bad experience with another company. I love your store!! See you soon ! 
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Hi Sandie,
Thanks so much....that is a very nice surprise and so appreciated.
I love doing business with you guys and looking forward to more in the future...
 Have a wonderful day!   Jennifer
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I just wanted to say thank you again.  Thanks for all of your great service.  You guys are the most dependable site that I buy from and I really appreciate it.  I always try to get what I need from you first.:)
You guys have a lovely day and week.  Sue
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Thanks once again Sandie for being so prompt with my order.
One could tell that you do your very best to get everything so carefully packed and shipped
to the very best of your ability and it is very much appreciated.
I love everything that I ordered. The eyes are gorgeous and the doll kits.
Looking forward to doing further business with you.
Have a great day,    Ann
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Hello, there,
I will be back again and again because I like how you do business. I am impressed by your great customer service. All I want is to be treated fairly and I will be a loyal customer.
Thanks for your e-mails letting me know what's going on.  Rita
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Hi Sandie,
I just received your package and might I say that was incredibly fast shipping and the packing is so nice. I love
Thanks, Brittany
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Sandie,
Wow, you must have a 'quick & direct' pipeline for your sending things!  I just came back from the post office, and the package was there from you!  Again, THANK YOU, THANK YOU, THANK YOU!!!!!!!!!!!!!!!!!!!!

 I so much do APPRECIATE your sending me the two items, that I was in such need of.... and to have sent them so quickly.  You definitely have GREAT products, and I am so very 'happy/glad' that I was able to find your website, and that you have such great things that you sell.
I DEFINITELY will be wanting to be doing much more 'business' with you, Sandie.  I have watched allot of your videos on You Tube and have enjoyed them, and learning things from those videos.
 Again, THANK YOU so very very much!  Pat
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Hi!  Just wanted to let you know that I received my order today and I am very happy with everything!  Thank you so much!  You have such great deals and you are so nice to send the extras!  I will definitely be back!
 Thanks, Emily
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You guys are awesome.  We can always depend on the fastest service from you.  Thanks for helping us to run our business!!!  David
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Sandie,  Thank you so much, I just love your customer service :)
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I just received my first kit in the mail. Wanted to thank you for getting it here so fast! I am just starting to make reborn dolls and this will be my first one. I will definatly be ordering more from you in the future! :) Also will recommend you to friends and family. Thank you , Melanie
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It's very nice of you to help me, thank you !    I love these Eyeco polyglass eyes. Many customers want glass eyes but often they are not as beautiful. Many people do compliments on my dolls with Eyeco eyes, I find that they adapt better to orbits than glass eyes. Thanks again for your excellent communication and understanding.  Sylvie
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Hello Sandie and Lisa!
I received the order today........so quickly.....I was amazed !!!
You will be seeing more of me.....for sure !!   I am so pleased with all the items !
 
THANK YOU so much for the 'extra' free adorable 'onsie' !  That couldn't be sold...I will wash and it will be okay !
I will be back AND have an account with you !
WHAT A GREAT TEAM YOU ARE !!!!!    Shopping such a pleasure with you !
Linda
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I just wanted to thank you for my azure blue Lauscha weighted flat back human glass eyes that i ordered. I absolutely  LOVE THEM, they are so beautiful and i appreciate the fast shipment. I will surely be ordering  from you again in the near future, thanks again.♡
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You have the best supplies/kits.

Wish more companies were more reputable as you are! People think she is real.
Take care, and thank you for the kind words.  :0) Tina
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Sandie you are wonderful! You have awesome Customer Service and have always been very helpful whenever I ask.

 I know I can be a "Problem Child" at times but you always get me through it!!
{{Hugs}}    Jo
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Oh Girl
Thank you so much !  You are so sweet and I really do appreciate it.:)))  Thank you.  I always look first to see if you have the kits that I need because I love working with you, you are just so sweet and I know I have told you but your customer service beats everyone else.:)
I hope you have a beautiful day.  Thank you again.:))  Smiles to you................  Cassie
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Thanks Sandie for being the person that that you are and showing such integrity in handling this matter.
Hugs,  Judy
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Thank You so much!! Dealing with you has been an EASY, PLEASANT transaction! Just wanted to let you know I appreciate the more "human" side of ordering through you! It felt like I was actually dealing with people instead of the robotic service of other supply companies. :)  Blessings, Tonya
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Thank you for taking such great care with all of the packing
of the items and for the special little gifts enclosed.

It is a pleasure to do business with your company.
I send my best wishes to you and to Lisa and thank her
for helping out.   Ann
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thank you, I recieved my wig and paints yesterday. Thank you for the extra products for the extra postal costs you saved. I didn't expect it so it was a nice surprise. No one has ever done that for me, I will be back for sure. :) Thanks again.
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Thank you so much for everything Sandie! <BR>Its such a pleasure purchasing from you.

I love your items and I know you will ship fast.

NOBODY ships faster than you and I appreciate that so much!
Have a great day!
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Hi Sandie, May God continue to bless you in your business.
I have put your website out there to my doll making friends.
You have items that will keep me coming back to your site.
I love your speedy shipping!!
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Hi Sandie,
   I recieved my order (male belly plate) yesterday and was so happy with the package! I can't believe just how really fast you sent my order to me. I know for sure now that I can definetely rely on your company for all of my doll needs. Thanks so much for the quick delivery and excellent quality of product. Will be using you more in the future! 
Kind regards,    Sharona
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Thank you Sandy!
I've been buying from you for 8 years now and you've always been wonderful!
I thank you from the bottom of my heart for the wonderful service :)
Hugs, Betty
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Thank you so much Sandie!  You are the best!  You are always my first choice whenever I need to order supplies, because of your fast shipping and great customer service! 
Have a great day. Joyce
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hi sandie, thank you , thank you , thank you, for going the extra mile to help me ! I so appreciate it .
you are a real doll . hugs and kisses !
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Hello Dolls by Sandie!

My name is Tammy & I just wanted to give you some feed back on my purchase.

I will be completely honest, as low as your prices are I had a very hard time believing your page was legitimate. So, I only ordered a few things to kind of test the waters to assure I wasn't being "jooped". Low and behold, about a week later, my order was being handed to me by the mailman!

I was & still am ecstatic over my purchase & definitely will be purchasing more! I posted a picture of the Burenguer dolls I purchased for my daughters 8th birthday on Facebook, laced up in the things I bought from you.

People went wild, lol! The hospital hats, bracelets & plain nuk pacis really set the dolls off as if they were the real thing! I was kind of bummed with only giving her the Burenguer dolls because she has been asking for a reborn for a few years now. I just don't believe she is quite ready to care for a $300+ doll! (Her messy room always helped make my decision a little easier ) But! With the hospital hats & all the other fixings, she doesn't even know the difference!

I have also shared your page on my Facebook as people were so intrigued and interested on where I got everything. I assured them not to be alarmed by your low prices, that you are a REAL THING!

I just wanted to thank you for having so many wonderful, great quality things at prices that won't dig deep into anyone's pockets.

My daughter is so happy. She is even taking them to show and tell, she is so proud! Again, thank you again & keep doing what you're doing, you've won by business that's for sure!

P.S. I rarely, if EVER write reviews or give feedback bc I am a busy Mommy, but my purchases made my daughter THAT happy, that I couldn't not give you this awesome feed back!     Tammi
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Dear Sandie
 Thank you so much for the lovely kits and items which have just arrived.
Everything is in good order and I am very pleased with everything. I am
very impressed with the quality of the cradle kits. So soft and real like.
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Sandie,  Thanks so much for the update.
This is just one of the many reasons you are my supplier!
Jerrie
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I can't tell you how much ive enjoyed shopping with you so much the fast few weeks. Quick shipping, unbeatable customer service, and ive enjoyed every single item.
Thank you! Mary
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Thanks! Sandie,
Thanks so much for getting my order out to me so quickly.  I really appreciate it.  You have always given me excellent service and I just want you to know it really means a lot to me.
Hugs,  Sally
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Well, that's what I call service, above and beyond!! I'll remember that! Of course, Sandi's has always been there for me! Thanks.......
Have a great week,  Cecelia
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Hi Sandie & Lisa,
I have received both of my orders and just wanted to say THANK YOU!! Thanks for taking the time to repack them together to save me shipping. No one has rever done that before. The Eyeco eyes are SO pretty....I have been wanting to order them for a while now and am so glad I did!
Thank you and I will be ordering again soon!
Hugs, Susan
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Sandie,
 Thank you so much for saving me shipping.  Now I have more to spend on the dolls.
This is very nice and fair dealing with your customers and it
is very much appreciated.
Kindest regards,
Magz
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OH MY GOSH!  YOU GUYS ARE THE VERY BEST! 
I'll come to you first for everything I can.  You really are terrific!  Thank you soooooo much!
Can't tell you how much I appreciate you're helping me in such a professional manor.
You defiantly have earned a big fan in me.
Thank you again
Maryellen
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Hi Sandie,
Thank you so much for the beautiful hanging cradle, I really love it!!! The pattern and yarn color with the wooden beads is so lovely!!! It is a wonderful work of art, you are so incredibly skilled!!! I am very happy with everything!!! And I really appreciate your great service and your fast shipping!!!
 I wish you and your team a wonderful day!!!
Best Regards,
Sandie
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Reviews

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Reviewer: Tina Hall
08/27/2016 08:51pm
I heard about Dolls From Sandie on Youtube. I am so glad I ran across this site. Not only do you get a quick response when you ask a question but you also get fast shipment as well.
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Dolls by Sandie
Sandie Unger
2015 Reading Blvd.
West Lawn, PA 19609
Email us at -
dollsbysandie@aol.com